Privacy Policy

Last updated: 8 May 2026 · Effective immediately

Delta El Nile for Industry ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit www.deltaelnile.com, contact us through the website, or otherwise interact with us as a business or potential business partner.

1. Information we collect

1.1 Information you provide directly

When you fill in our contact form or email us, we may collect:

Full name
Company name
Email address
Telephone number (optional)
Country
Product interest and estimated annual volume
Free-text message content

1.2 Information collected automatically

When you visit the website, our hosting provider and analytics tools may automatically collect:

IP address and approximate geographic location
Browser type, operating system, and device type
Pages viewed, time on page, and referral source
Anonymized session identifiers

2. How we use your information

We use the information we collect to:

Respond to your inquiries about PET preforms, caps, closures, or bottles
Provide quotes, samples, and technical specifications you request
Send follow-up communications related to your inquiry
Improve our website's content, performance, and user experience
Comply with legal obligations and protect against fraud or abuse

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We share information only with:

Internal staff — sales, technical, and customer service teams responsible for your inquiry
Service providers — for example, our website hosting provider, email service, and analytics platform — who process data only on our behalf and under written agreement
Legal authorities — if required by law, court order, or to protect our rights and safety
Successors — if Delta El Nile for Industry is acquired, merged, or restructured

4. Cookies and tracking

We use a limited number of cookies and similar technologies for essential website functionality (such as remembering your selected language) and privacy-first, cookieless aggregate analytics (Plausible) to understand how visitors use our site.

You can disable cookies in your browser settings. Disabling cookies may affect some features (for example, language preference will not persist across sessions).

5. Data retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Inquiry messages are typically retained for 24 months unless an active commercial relationship continues.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information ("right to be forgotten")
Restrict or object to certain processing activities
Receive a copy of your information in a portable format
Withdraw consent (where processing is based on consent)
Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us using the details in section 8.

8. Contact us

For privacy questions, data requests, or concerns about how your information is handled:

Email: salesteam@deltaelnile.com
WhatsApp: +20 100 349 8512 · +20 100 939 3390
Postal address: Delta El Nile for Industry, Mivida Business Park, New Cairo, Egypt

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Material changes will be posted on this page and, where appropriate, communicated by email.

This privacy policy is provided as a starting template tailored to Delta El Nile for Industry's operations. Before publication, please have it reviewed by legal counsel licensed in the jurisdictions where you operate (Egypt, EU, GCC) to ensure compliance with applicable data protection laws.

Egyptian Personal Data Protection Law (PDPL 151/2020)

As an Egyptian company processing personal data of residents in Egypt, Delta El Nile for Industry is subject to Law No. 151 of 2020 on the Protection of Personal Data (the "Egyptian PDPL"), enforced by the Personal Data Protection Center under the Ministry of Communications and Information Technology.

Your rights under the Egyptian PDPL

Egyptian residents whose personal data we process have the following rights, which can be exercised by emailing privacy@deltaelnile.com:

Right to be informed about the collection and processing of your personal data, including the legal basis and purposes of processing.
Right of access to your personal data held by Delta El Nile for Industry, free of charge for the first request per calendar year.
Right to rectification of inaccurate or incomplete personal data.
Right to erasure of your personal data when no longer necessary for the purposes collected, subject to legal retention obligations.
Right to withdraw consent at any time where processing is based on consent (e.g. marketing communications).
Right to object to the processing of your personal data for legitimate reasons.
Right to data portability in a structured, commonly used, and machine-readable format.
Right to lodge a complaint with the Egyptian Personal Data Protection Center if you believe your rights have been violated.

Cross-border data transfers

When transferring personal data outside Egypt (for example, to cloud-based service providers in the European Union or United States), Delta El Nile for Industry complies with Article 14 of the Egyptian PDPL by ensuring (a) the receiving country provides an adequate level of protection equivalent to Egyptian standards, or (b) the transfer is based on appropriate safeguards such as standard contractual clauses, or (c) you have provided explicit consent. A list of our international data processors is available on request.

Personal Data Protection Officer

Per Article 13 of the Egyptian PDPL, Delta El Nile for Industry has designated a Personal Data Protection Officer responsible for monitoring compliance with the law. To contact the PDPO directly, email privacy@deltaelnile.com with the subject line "PDPO inquiry."

Filing a complaint with the regulator

If you believe your rights under the Egyptian PDPL have not been respected by Delta El Nile for Industry, you may file a complaint with the Personal Data Protection Center at:

Personal Data Protection Center
Ministry of Communications and Information Technology
Smart Village, Cairo, Egypt
(Contact details available at the official MCIT website)

This section provides general information about your rights under Egyptian law. It does not constitute legal advice. For specific questions about your rights or how Delta El Nile for Industry processes your data, please contact us at privacy@deltaelnile.com or consult independent legal counsel.